One IT

Managed IT services for SMEs: One provider for all of it.

Every service from one team. Start with a subscription and add what you need as you grow.

Book a free IT assessment

Services

Three ways to work with us.

Each package has its own inclusions and SLA. Subscriptions are quoted to fit you, including any onsite hours you need, and confirmed in writing after a free assessment. Prices exclude VAT.

Not sure which fits?

Answer three quick questions and we will point you to the right package.

  1. 1Who needs looking after?
  2. 2What do you need from us?
  3. 3How often do you need someone onsite?
Question 1 of 3

Who needs looking after?

Home IT Support

For households and home offices

Monthly subscription

Quoted for you

A fixed monthly rate per household, set after your free assessment

Onsite and call-outsR550 /hour

Discounted subscriber rate. Onsite hours can be built into your SLA.

Remote support, device care, home network management and security, governed by an SLA.

  • Remote helpdesk by phone, email and ticketing
  • 24/7 device and home network monitoring
  • Patching, plus antivirus and EDR management
  • Automated backups with restore testing
  • Router, Wi-Fi and ISP liaison
Enquire about Home IT SupportSee full inclusions

IT Support

Managed IT Services for businesses

For businesses

Monthly subscription

Quoted for you

A fixed monthly rate per user, set after your free assessment

Onsite and call-outsR580 /hour

Discounted subscriber rate. Onsite hours can be built into your SLA.

Full support, monitoring, security and maintenance for your business, with defined SLA response times.

  • Service desk with SLA response targets
  • 24/7 monitoring and patch management
  • Cyber security, backup and disaster recovery
  • Microsoft 365, network and server management
  • Monthly reports and quarterly business reviews
Enquire about IT SupportSee full inclusions

Endpoint Protect

Device security without a support agreement

Monthly subscription

R250

per device per month, excl. VAT

Onsite and call-outsR715 /hour

Standard ad hoc rate. Onsite visits are not included.

Monitoring, patching and ESET management for every covered device. ESET licences and helpdesk support are not included.

  • Remote monitoring (RMM) with alerts
  • Automated OS and application patching
  • ESET antivirus and EDR management
  • Security alerts and asset inventory
  • Monthly device health and security report
Enquire about Endpoint ProtectSee full inclusions

Onsite support and call-outs

Your subscription can include a set number of onsite hours, agreed in your SLA and sized to what you need. Visits and call-outs beyond those hours are billed at the discounted subscriber rate. Without a subscription, or on Endpoint Protect, the standard ad hoc rate applies.

Onsite support hourly rates, excl. VAT
ClientSubscribersStandard
BusinessesIT Support subscribersR580per hourR715per hour
Home usersHome IT Support subscribersR550per hourR650per hour

All rates exclude VAT.

Stop paying for IT twice.

Book a free assessment. We will audit your network, devices, email and backups and come back with a written quote for the package that fits.

Book a free IT assessment
WhatsApp us
087 822 1417

What the assessment covers

  • Network, Wi-Fi and internet lines
  • Every laptop, desktop and server
  • Email, Microsoft 365 and licensing
  • Backups and how fast you could restore
  • Security gaps ranked by risk