One IT

Endpoint Protect: Every device monitored, patched and protected.

A per-device alternative to a full Managed IT Services subscription: monitoring, patching, antivirus and EDR management, and monthly reporting, without a support agreement.

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Endpoint Protect subscription

Subscription

Price

R250

per device per month, excl. VAT

One flat rate per device. Covers monitoring, patching, protection and reporting.

  • Remote monitoring (RMM)
  • Automated patching
  • Antivirus and EDR management
Get a quote

This is for you if

  • You already have IT support but your devices are not monitored or patched

  • You run ESET, or plan to, and want it managed for you per device

  • You need security coverage without a full support agreement

What is included

Remote monitoring (RMM)

Every covered device monitored, with proactive alerts on health and performance.

Automated patching

Operating system and application updates deployed automatically, with critical security patches prioritised.

Antivirus and EDR management

We manage ESET antivirus and endpoint detection and response on every covered device. ESET licences are purchased separately.

Security alerts

Alerts on detected threats and security events so they are acted on, not missed.

Asset inventory

A current list of every covered device and the software installed on it.

Monthly reporting

A monthly report on device health and security status.

Three ways to work with us.

Each package has its own inclusions and SLA. Subscriptions are quoted to fit you, including any onsite hours you need, and confirmed in writing after a free assessment. Prices exclude VAT.

Not sure which fits?

Answer three quick questions and we will point you to the right package.

  1. 1Who needs looking after?
  2. 2What do you need from us?
  3. 3How often do you need someone onsite?
Question 1 of 3

Who needs looking after?

Home IT Support

For households and home offices

Monthly subscription

Quoted for you

A fixed monthly rate per household, set after your free assessment

Onsite and call-outsR550 /hour

Discounted subscriber rate. Onsite hours can be built into your SLA.

Remote support, device care, home network management and security, governed by an SLA.

  • Remote helpdesk by phone, email and ticketing
  • 24/7 device and home network monitoring
  • Patching, plus antivirus and EDR management
  • Automated backups with restore testing
  • Router, Wi-Fi and ISP liaison
Enquire about Home IT SupportSee full inclusions

IT Support

Managed IT Services for businesses

For businesses

Monthly subscription

Quoted for you

A fixed monthly rate per user, set after your free assessment

Onsite and call-outsR580 /hour

Discounted subscriber rate. Onsite hours can be built into your SLA.

Full support, monitoring, security and maintenance for your business, with defined SLA response times.

  • Service desk with SLA response targets
  • 24/7 monitoring and patch management
  • Cyber security, backup and disaster recovery
  • Microsoft 365, network and server management
  • Monthly reports and quarterly business reviews
Enquire about IT SupportSee full inclusions

Endpoint Protect

Device security without a support agreement

Monthly subscription

R250

per device per month, excl. VAT

Onsite and call-outsR715 /hour

Standard ad hoc rate. Onsite visits are not included.

Monitoring, patching and ESET management for every covered device. ESET licences and helpdesk support are not included.

  • Remote monitoring (RMM) with alerts
  • Automated OS and application patching
  • ESET antivirus and EDR management
  • Security alerts and asset inventory
  • Monthly device health and security report
Enquire about Endpoint ProtectSee full inclusions

Onsite support and call-outs

Your subscription can include a set number of onsite hours, agreed in your SLA and sized to what you need. Visits and call-outs beyond those hours are billed at the discounted subscriber rate. Without a subscription, or on Endpoint Protect, the standard ad hoc rate applies.

Onsite support hourly rates, excl. VAT
ClientSubscribersStandard
BusinessesIT Support subscribersR580per hourR715per hour
Home usersHome IT Support subscribersR550per hourR650per hour

All rates exclude VAT.

What changes for you

  • Known, protected devices with no gaps in patching

  • Threats detected and flagged instead of discovered later

  • A simple per-device cost that scales with your team

  • An easy upgrade path to full Managed IT Support

Common questions

Something else on your mind? Email us or call 087 822 1417.

  • No. It covers monitoring, patching, protection and reporting. Helpdesk support, backups, cloud, network and infrastructure management are part of the Managed IT Services subscription.

  • Onsite visits and call-outs are billed at our standard ad hoc rate of R715 per hour excl. VAT. The lower subscriber rate is reserved for Managed IT Services and Home IT Support subscribers.

  • Yes. Devices already on Endpoint Protect are monitored and protected, so moving to the full subscription is straightforward.

Often paired with Endpoint Protect

Talk to us about Endpoint Protect.

Book a free assessment and we will tell you exactly what you need, what you do not, and what it costs each month.

Book a free IT assessment
WhatsApp us
087 822 1417

What the assessment covers

  • Network, Wi-Fi and internet lines
  • Every laptop, desktop and server
  • Email, Microsoft 365 and licensing
  • Backups and how fast you could restore
  • Security gaps ranked by risk