Remote support
Let us fix it from here.
Download the One IT Support client, read us the session code, and a technician can see your screen and sort the problem out while you watch.
- 1
Download and open the One IT Support client
Open the download and follow the setup prompts, then launch One IT Support.
- 2
Read your session code to our technician
It is the number shown on screen. A session cannot start without it.
- 3
Accept the connection
You can watch everything we do, and you can end the session at any time by closing the window.
Sessions are encrypted end to end and are never recorded without written agreement. Need help getting started? Call 087 822 1417.